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 Services

Carefree maintenance and support. Our service packages for EMS

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Not too little, not too much. Just right for your needs

When caring for critically ill patients, you cannot afford delays or uncertainties with your ventilation equipment. That’s why we offer the ultimate service plan for the HAMILTON-T1 – providing comprehensive support to ensure it is always operating at peak performance when lives are on the line.

Expert service technicians deliver the ultimate preventive maintenance, software updates, priority repairs, and 24/7 emergency technical assistance.

With our ultimate service plan, you can focus on your patients with complete confidence in your life-supporting ventilation equipment.

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Premium EMS. Services included by package

Standard Option Not available
PM only Standard Premium Ultimate

Choice between onsite or depot service

Oxygen cell replacement

O-ring and HEPA filter replacement

Base level software updates

Complete service software calibration

Smart li-ion battery replacement as needed

Onsite travel and expenses

All maintenance including parts and labor (Including parts and labora​)

Dedicated loaner fleet (Ships within 24 hours of notificationb​)

Shipping and handling

Physical damange (Excludes damage due to negligence and total device replacement (fire, water, acts of God, etc.)c​)

Priority handling and response time

Bret Everett

Interested? Get in touch with us

I look forward to giving you personalized advice on the solution that best meets your needs.

Bret Everett

National Service Manager

References

 

Footnotes

  • a. Including parts and labor
  • b. Ships within 24 hours of notification

 

  • c. Excludes damage due to negligence and total device replacement (fire, water, acts of God, etc.)